FREQUENTLY ASKED QUESTIONS

IF THE CAMPSITE IS CANCELLED, WILL I RECEIVE BACK THE TOTAL AMOUNT I’VE PAID FOR THE RESERVATION?

If, due to COVID-19, the organization cancel the Pyrene Summer Camp, the 100% of the amount paid by each participant will be refunded.

IF I DECIDE TO CANCEL MY RESERVATION, CAN I RECOVER THE AMOUNT I’VE PAID?

If you decide to cancel the reservation for any reason, you will recover 100% of the amount paid (both the reservation fee and the second payment) whenever you request the cancellation 15 days before the starting of your camp.

WHAT DISCOUNTS ARE AVAILABLE?

If you are a large or single-parent family you are entitled with 5% discount. Remember to send us a copy of the card to info@clubpyrene.com.

WHAT’S THE LIMIT DATE TO MAKE THE SECOND PAYMENT?

You can make the second payment till two weeks before the beginning of your camp.

HOW DO I MAKE THE SECOND PAYMENT?

You can choose two ways: With your credit card, you have to enter to you USER AREA, click on MY ORDERS, and on the right side, on ACCIONS click PAY. Making a transfer. You first need to know the amount you have to pay (you’ll find it in your USER AREA). Be carful, if you are a beneficiary subtract any discounts that you are entitled to. Once you have the amount, you can make a direct deposit or transfer the amount to the Club Esportiu Pyrene bank account number ES84 2100 0173 46 0200206346 from CaixaBank SA, indicating the NAME and SURNAME of the participant.

WHERE CAN I FIND THE LIST OF SPECIFIC MATERIAL FOR MY CAMP?

Here you have an exemple about how can you find the specific material list for Wild Adventure Camp.

HOW CAN I RENT A BIKE, A SLEEPING BAG, BACKPACK…?

At the camp you have some specific stuff available to rent. If you need a sleeping bag, a mountain bike, backpack or helmet… you can rent it and will be ready for you when you arrive at the camp. If you go the  JUNIOR ADVENTURE, WILD ADVENTURE or BIKE camp you’ll need to bring a bike. If you prefer you can request that we rent one for you from the Esports Iris bicycle shop in Puigcerdà. You can make the request up until 48 hours before the start of the camp. To do this click here.

WHAT IS THE CLUB ESPORTIU PYRENE’S BANK ACCOUNT NUMBER?

The Club Esportiu Pyrene bank account number is: IBAN ES84 2100 0173 46 0200206346 SWIFT CAIXESBBXXX (CaixaBank S.A.) Adress: C/ Escoles 2-8, Bellver de Cerdanya (Lleida) SPAIN

WHERE WILL I SLEEP?

In 25 person tents in the middle of the woods, next to a river. You’ll sleep in double or triple bunk beds, 200cm long and 70cm wide. If you like sleeping with a pillow you’ll have to bring it from home or you can make it by putting a jumper or towel inside a pillowcase.

WHAT KIND OF SLEEPING BAG SHOULD I BRING?

We’ll be sleeping 1,900m above sea level and on warm summer nights the temperature is 10º﮿C or 12º﮿C. However, if it rains in the afternoon, the night is cooler, around 6﮿ºC or 8﮿ºC. We could get cold northern winds in the middle of July and the temperature could drop to 2﮿ºC. For this reason we recommend that you bring a winter sleeping bag suitable for temperatures around 0﮿C / 5﮿ºC. If you can’t get a thick sleeping bag then you can rent one of ours here. Ask us for information about our sleeping bags which are suitable for temperatures as low as -8﮿ºC.

WHAT FOOTWEAR SHOULD I BRING?

It’s essential to bring one (if possible two) pairs of hiking shoes. If you want you can bring a pair of hiking sandals, like the ones in the picture. Feel free to bring your wellies too!

WHAT IS THE ADEQUATE FOOTWEAR FOR CANYONING (JUNIOR ADVENTURE AND WILD ADVENTURE)?

We do canyoning with laced up sports shoes + a non-slip sole. This ensures adequate adherence to the rocks, and if they’re well tied it avoids them floating away downstream. We DON’T use flip flops, water shoes, pumps or anything similar for this activity.

WHY CAN’T I BRING MY TABLET OR VIDEO GAME CONSOLES?

Because we’ll be spending the day walking, looking, doing, touching, playing…and we won’t even have time to charge our devices…Ahh! There are also no outlets in the tents.

CAN I BRING MY PHONE?

Those of you over 14 can bring your phone. Many of you will arrive by train, boat or plane and having a phone makes things easier. However, take into account that once you arrive at the camp the use of mobile phones will be regulated by the instructors.

SHOULD I BRING MONEY?

It’s not necessary that you bring even a euro, EVERYTHING is included in the price. You can bring a maximum of €20 if you want to buy a Camp T-shirt, a hat, sun cream or something that you may have forgotten to bring. Take into account that the organization is not responsible for the money that you decide to bring.

WHERE IS THE CAMPSITE? HOW CAN I GET THERE?

The Sustainable Campsite is located in El Fornell Refuge, at the base of the Aransa Nordic Ski Resort, 1,900m above sea level and surrounded by lakes, woods and 3,000m summits. Click on this link to see the campsite on Google Maps.

WHEN DO THE WEEKS START AND FINISH?

They begin on Sundays evening. Due to COVID19 families will receive a drop off schedule and indications by e-mail. The week finishes after lunch the following Saturday, also following a specific schedule that we will provide. If you are unable to make these times, don’t worry! We can organize ones more suitable with you.

HOW CAN I SEE THE PHOTOS FROM THE CAMP?

During the camp we’ll be taking pictures of the activities…you’ll find them here you’ll find them here.  

I NEED A HAND, AS I STILL HAVE SOME QUESTIONS…

If you need help, we’re available to answer any further questions that you may have: By phone at +34 659 642 794 and/or by email at info@clubpyrene.com. THANK YOU ☺

Campsite with zero emissions, zero waste, 100% respectful of the environment.

THE CAMP DETAILS: HOW WE SHIFT TO A SUSTAINABLE CAMP, IN THE MIDDLE OF THE PYRENEES.

GET TO KNOW OUR TEAM OF INSTRUCTORS, THE SOUL OF THE SUMMER CAMP.

Collaborate with the Effort Prizes, we grant 10 places for the camps. Donate here!